Privacy Policy

This page explains how DocuBatch handles customer and visitor data across the public website, the authenticated workspace, and the desktop-oriented workflow described throughout the site. The short version is simple: we collect only the data needed to operate the service, support billing and authentication, and respond to support requests. We do not position the product around uploading customer spreadsheets for hosted processing, and we do not sell personal data.

Last updated: March 2026

1. Information We Collect

We collect information you provide when creating an account (email, display name), usage data (pages visited, features used), and technical data (browser type, device info). We do not sell your personal information.

2. How We Use Your Information

We use your information to provide and improve the service, process payments, send service notifications, and respond to supportdocfromexcel.com requests. Usage analytics help us understand how features are used so we can improve the product.

3. Data Storage and Security

Your data is stored on secured servers. We implement industry-standard security measures including encryption in transit and at rest. API tokens are hashed before storage.

4. Third-Party Services

We integrate with payment processors and cloud infrastructure providers to deliver the service. These providers have their own privacy policies. We share only the minimum data necessary for each service to function.

5. Your Content

Content you create through DocuBatch belongs to you. We access it only to provide the service and do not use it for training models.

6. Cookies

We use essential cookies for authentication and session management. We may use analytics cookies to understand usage patterns. You can control cookie settings through your browser.

7. Your Rights

You may access, update, or delete your account data at any time. To request data export or account deletion, contact supportdocfromexcel.com. We will respond within 30 days.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via the service or email. Continued use after changes constitutes acceptance.

9. Contact

For privacy-related questions, contact supportdocfromexcel.com.

How to contact us about privacy

If you need data export, account deletion, or clarification about analytics and session storage, email supportdocfromexcel.com. Include the email address used for your account and the action you want completed so we can verify the request and respond accurately.